Things Tagged: hold

Openreach, the communications firm who actually have all the telephone network and aren’t quite BT are “Sorry for the long wait” and “Will answer my call as soon as possible”. I know this because they tell me every 20 seconds. For the ten minutes I’ve waited so far…again…

[Pissed Off]

If you must keep me on hold playing dreary music please don’t keep interrupting to play a recording saying how important my call is and apologise. Every time the music cuts out and I hear a voice I get excited I may be about to speak to a real human…

[Grrrr]